Privacy policy
PRIVACY POLICY
Last updated: May 18, 2026
This Privacy Policy describes how Signbux.com (“Company,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, request a quote, make a purchase, or otherwise communicate with us (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means any user of the Services, including customers, prospective customers, website visitors, and other individuals whose information we collect.
By using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the website and update the “Last updated” date.
2. How We Collect Personal Information
We collect personal information in the following ways:
A. Information You Provide Directly
You may provide personal information when you:
- Request a quote, submit a contact form, or communicate with us
- Place an order or make a payment
- Request customer support
- Create an account (if available)
This may include:
- Contact details: name, business name, address, phone number, email
- Order/project information: billing/shipping details, project specs, purchase history, communications
- Customer support information: messages, photos, site details, service requests
- Account information (if applicable): username, password, and security-related details
You may choose not to provide certain information, but doing so may limit our ability to provide Services.
B. Information We Collect Automatically (Usage Data)
We may automatically collect information about how you interact with the Services (“Usage Data”) using cookies and similar technologies (“Cookies”). This may include:
- Device and browser information
- IP address and general location information (e.g., city/state inferred from IP)
- Pages viewed, actions taken, and time spent on pages
- Referral/source information
C. Information We Obtain from Third Parties
We may receive personal information from third parties such as:
- E-commerce platform providers (e.g., Shopify)
- Payment processors (who process payment details on our behalf)
- Analytics and advertising providers
- Service providers assisting with customer support, fulfillment, and communications
3. How We Use Personal Information
We use personal information to:
A. Provide and Manage the Services
Including to:
- Provide quotes and communicate about projects
- Process orders and payments
- Deliver products and services (including installation/service scheduling where applicable)
- Provide customer support and manage accounts
B. Communicate With You
Including to:
- Send order updates, project updates, and service notifications
- Respond to inquiries and support requests
C. Marketing and Advertising
We may use your information to send promotional communications and display advertisements. You can opt out of marketing emails at any time using the unsubscribe link.
D. Security and Fraud Prevention
To detect and prevent fraudulent or unauthorized activity and maintain the security of the Services.
E. Legal and Business Purposes
To comply with applicable law, enforce our terms and policies, resolve disputes, and protect the rights, safety, and property of the Company and others.
4. Cookies and Tracking Technologies
We use Cookies to operate and improve the Services, remember preferences, perform analytics, and support advertising.
You can manage Cookies through your browser settings. Blocking Cookies may affect functionality.
Global Privacy Control (GPC)
Our website recognizes the Global Privacy Control (GPC) signal. If enabled, we will treat this as a request to opt out of certain targeted advertising/sharing for the associated browser or device where applicable and where we can reasonably link the signal to a user/account.
5. How We Disclose Personal Information
We may disclose personal information in the following situations:
- Service providers performing services on our behalf (IT, payment processing, support, fulfillment/shipping, analytics)
- Business and marketing partners for marketing and advertising (subject to their privacy policies)
- Affiliates or entities within our corporate group
- Legal compliance (court orders, subpoenas, regulatory requests)
- Business transactions (merger, sale, reorganization, bankruptcy)
- With your consent or at your direction
We do not use or disclose sensitive personal information to infer characteristics about you.
6. “Sale” or “Sharing” of Information for Advertising
Certain privacy laws define some advertising-related disclosures as “selling” or “sharing” personal information. Over the past 12 months, we may have disclosed:
- Identifiers (e.g., name, email, phone)
- Commercial information (e.g., purchase history)
- Usage data (e.g., cookie/device interaction data)
to advertising and marketing partners for targeted advertising.
You may opt out where required by law (including via GPC where applicable).
7. Third-Party Websites and Links
Our Services may link to third-party websites. We are not responsible for third-party privacy practices. Please review their policies before providing information.
8. Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children.
9. Data Security and Retention
No security system is perfect, and we cannot guarantee absolute security. We retain personal information only as long as needed to:
- Provide the Services
- Maintain records
- Comply with legal obligations
- Resolve disputes and enforce agreements
10. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as:
- Access / know
- Delete
- Correct
- Portability
- Restrict processing
- Withdraw consent (where applicable)
- Opt out of targeted advertising or certain sharing
We may require verification of identity before responding. You may designate an authorized agent where permitted by law (with appropriate proof).
Marketing Preferences
You can unsubscribe from promotional emails at any time. You may still receive non-promotional communications (e.g., order or account updates).
11. Complaints
If you have concerns about how we process your information, contact us using the details below. Depending on your location, you may have the right to lodge a complaint with a data protection authority.
12. International Users
We may store and process personal information in countries other than your own, including the United States. Where required, we use recognized transfer mechanisms (such as Standard Contractual Clauses) for transfers from Europe/UK.
13. Contact
If you have questions about this Privacy Policy or wish to exercise your rights, contact us: